Website Privacy Notice

What the current website processes

The reviewed public site has no contact form, visitor account, advertising tracker or non-essential analytics. Hosting and network services may create limited request and security logs, such as IP address, browser/device information, requested page and time, to deliver and protect the site.

If you email Sequrin, the company processes your contact details, message and related correspondence to respond, manage the relationship, keep necessary records and protect its rights and systems.

Synthetic demonstrations and sensitive information

Current product demonstrations use synthetic and development data. The public site does not invite medical claims, patient details, fraud allegations, credentials or investigation evidence. Do not send that information through the public email address.

Future customer-controlled processing

A future controlled claims evaluation requires a documented customer role, purpose, lawful basis, contract, impact assessment, security review, retention, recipients, transfer safeguards, rights route and prior-authorisation assessment where applicable.

Sequrin does not have standing approval to use identifiable or pseudonymised customer claims for general model training. Product decision boundaries are described in the Governance principles.

Sharing and international transfers

Sequrin shares information only where necessary and lawful, including with approved technology providers, professional advisers, counterparties and authorities. Provider locations, remote support and onward access are assessed for the actual service. Applicable POPIA section 72 safeguards are required where information is transferred outside South Africa.

Retention and security

Correspondence and technical logs are retained only for a justified business, security, contractual or legal period, then deleted or de-identified in accordance with Sequrin's retention rules. Future customer data will follow the applicable customer agreement and approved processing schedule.

Sequrin requires safeguards proportionate to the information and maturity of the service. No public statement should be read as an unevidenced security, privacy or regulatory certification.

Your rights

Subject to POPIA, PAIA and third-party rights, you may ask about access, correction, deletion or objection by emailing info@sequrin.com. The PAIA Manual explains record requests. You may also use the Information Regulator's official channels.